Shipping policy

SHIPPING POLICY

Thank you for shopping with My Better Car. This policy outlines how we handle shipping and delivery for all orders, including those shipped to customers in the European Union.

Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Times
We ship worldwide, including to all EU member states. Estimated delivery times are:

• Europe (EU): 7–15 business days
• Rest of world: 10–25 business days

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier capacity, or events outside our control.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order value. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Customs, Duties and Taxes (EU Orders)
For orders shipped to EU countries, all applicable VAT and import duties are included in the product price or calculated at checkout, in accordance with EU regulations. You will not be charged additional customs fees upon delivery for standard consumer orders.

Order Tracking
Once your order has shipped, you will receive a tracking number by email. You can use this to monitor your delivery status directly with the carrier.

Lost or Delayed Orders
If your order has not arrived within the estimated delivery window, please contact us at support@mybettercar.store and we will investigate with our fulfillment partner on your behalf.

Contact
For any shipping-related questions, reach us at support@mybettercar.store.